hvaje Responsible Gaming Commitment

Responsible Gaming — The Complete Guide to Safe Gaming on hvaje

Hvaje believes gaming should be a source of entertainment — not stress or addiction. Our responsible gaming policy helps you set limits, stay aware, and enjoy a safe experience.

18+
Adults Only
24/7
Support Available
5+
Protection Tools
100%
Voluntary Control

What is responsible gaming and why does it matter

Online gaming can be exciting and entertaining — but only when it stays within limits. Responsible gaming means enjoying gaming while keeping full control over your time, money, and mental well-being. At hvaje, we believe every player has the right to set their own boundaries, and we are committed to protecting that right.

Hvaje's responsible gaming policy is not just a legal obligation — it is a genuine commitment. We want to create a gaming environment where you feel safe and never feel like things are getting out of control.

Keep in Mind

Gaming is entertainment. Winning is never guaranteed, so never treat it as a source of income. Only spend what you can afford to lose.

18+ Adults Only

Hvaje is strictly for users aged 18 and above. No account becomes active without age verification.


Age Verification Required
Immediate Closure of Underage Accounts
Parental Controls Guide Available

Hvaje Safety Features

Hvaje puts a full set of powerful responsible gaming tools in your hands — completely free and available at any time.

Setting a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, hvaje enforces it strictly — no exceptions.

Session Time Limit

Set a time limit for each session before you start playing. When the time is up, hvaje will notify you and can automatically pause your session if needed.

Setting a Loss Limit

Decide in advance how much you are willing to lose within a given period. Once you reach that limit, hvaje will temporarily pause gaming on your account.

Benefits of Taking Breaks

Feel like you need some time away? Set your own cooling-off period — anywhere from 24 hours to 6 weeks. Your account will be completely inactive during this time.

Self-Exclusion

Activate self-exclusion for a long-term break lasting anywhere from 6 months to 5 years. During this period, the creation of new accounts is also blocked.

Reality Check

At regular intervals, hvaje will remind you how long you have been playing and how much you have spent — so you always stay aware.

How to set limits

Setting limits on hvaje is simple. Just head to your account settings and you can configure all types of limits in minutes.

1
Log in to your account

Log in to your account at hvaje.net and click the profile icon in the top right corner.

2
Go to the 'Responsible Gaming' section

In your account settings, click the "Responsible Gaming" menu.

3
Choose your preferred limit

Choose what you need — deposit limit, loss limit, session time, or self-exclusion.

4
Enter Amount & Duration

Set the limit amount and timeframe (daily / weekly / monthly).

5
Confirm

Save — limits take effect immediately. Requests to increase a limit take effect after a 24-hour review.

Limit Types & Timeframes

Limit Type Duration Takes effect
Deposit Limit (Decrease) Daily / Weekly / Monthly Immediate
Deposit Limit (Increase) Daily / Weekly / Monthly After 7 Days
Loss Limit Daily / Weekly / Monthly Immediate
Session Time Limit Per Session Immediate
Cooling-Off Break 24 Hours – 6 Weeks Immediate
Self-Exclusion 6 Months – 5 Years Immediate
Important Note

Lowering a limit takes effect immediately. Requests to increase a limit go through a 7-day review process before taking effect — so decisions aren't made on impulse.

Hvaje Responsible Gaming Tools

1
Budget Tracker

See exactly how much you're spending each session in real time. Monthly spending summaries are also available.

2
Gaming History

View your complete gaming history — including detailed records of how long you spent on each game.

3
Account Lock

Lock your account yourself at any time. Contact support and they'll help you through it.

4
Support Chat

Chat with our 24/7 live support team. We're here to help with any questions about responsible gaming.

Recognise the Warning Signs

Gaming addiction develops gradually. If you notice any of the signs below, it is important to take them seriously and reach out to hvaje for support.

Spending Over Budget

Continuing to play after your budget is gone, or borrowing money to keep playing.

Losing Track of Time

Losing track of how long you have been playing, or withdrawing from family and work.

Frustration & Anxiety After Losses

Feeling stressed or angry after a loss and playing even more to try to win it back.

Social Withdrawal

Focusing solely on gaming instead of spending time with friends and family.

Hiding Gaming Activity

A tendency to hide your gaming activity from family or people close to you.

Self-Assessment

Answer the following questions honestly. If you answer "Yes" to more than 3, consider seeking help.

1

Have you spent more than your intended budget and felt regret afterwards?

2

Have you placed bigger bets to try to recover money you've lost?

3

Have you tried to stop gaming and failed?

4

Are you prioritizing gaming over family or work?

5

Are you turning to gaming to cope with stress or loneliness?

6

Have you borrowed money or cut back on essential expenses to fund your gaming?

No Need to Hesitate to Ask for Help

If you answered "Yes" to more than 3 questions, contact hvaje support today or activate self-exclusion. Seeking professional help is a sign of strength.

Self-Exclusion — Details

Self-exclusion is hvaje's most powerful protection tool. Use it when you feel gaming is getting out of control.

Duration

Choose your own duration — 6 months, 1 year, 2 years, 3 years, or 5 years.

Effectiveness

Takes effect immediately. Account login is completely disabled during this period.

Cannot Be Cancelled

Self-exclusion cannot be cancelled before the period ends — and that's what makes it effective.

New Account Creation Blocked

Any attempt to create a new account on hvaje during an active self-exclusion period will be blocked.

FAQs — Responsible Gaming

Yes, you can make changes at any time. However, lowering a limit takes effect immediately, while requests to increase a limit take effect after a 7-day review process. This delay helps prevent impulsive decisions.

No, your balance remains fully secure. Once your self-exclusion period ends and your account is reactivated, you will have access to your full balance. If you need to make a withdrawal during the exclusion period, please contact hvaje support.

hvaje makes age verification mandatory at registration. Government-issued ID is verified during the KYC process. If an account is identified as belonging to a minor, it is immediately closed and any deposited funds are returned.

A cooling-off period is a short-term break — from 24 hours up to 6 weeks. Your account reactivates automatically once the period ends. Self-exclusion is a long-term measure — from 6 months to 5 years — that cannot be cancelled before the end date and also prevents the creation of new accounts.

The hvaje support team can provide information on local help centers and counselors. You can also reach out to mental health service providers in Bangladesh. hvaje support is available 24/7 via live chat.

Direct intervention isn't possible, but a family member can contact hvaje support to raise a concern. hvaje will review the account based on that information and take action if needed. The account holder can also activate self-exclusion at any time.

8 Golden Rules for Safe Gaming

Set a Budget

Set a maximum spending limit before you start playing and stick to it.

Keep It Entertainment

Gaming is entertainment — not a way to make money. Keep that mindset.

Accept Your Losses

Don't chase losses trying to win back money — it only leads to more harm.

Take a Break

Take at least a 10-minute break every hour — keep your body and mind refreshed.

Stay Social

Spend time with family and friends — do not let gaming get in the way of your relationships.

Do not play under pressure

Avoid gaming when you're feeling stressed or anxious.

Stick to Your Limits

Build a habit of limiting your gaming to a set amount of time each day.

No Need to Be Afraid to Ask for Help

If you think there's a problem, reach out to hvaje support or a professional counsellor for help.

Play safe, enjoy responsibly

All the responsible gaming tools you need are right there in your hvaje account. Sign up today and start gaming safely.

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